Hosting, SLA & Support
Services
Keeping your software online, secure, and fast after launch.
Reliable software doesn’t happen by accident.
Launching software is a milestone.
Keeping it stable is a responsibility.
Once users rely on your application, expectations change. Availability is assumed. Speed is expected. Security is non-negotiable. When something breaks, waiting is not an option.
Vindbaar provides managed hosting and ongoing support for software that matters. We take responsibility after launch so your platform stays online, protected, and dependable as your business grows.
You focus on growing your product.
We make sure it runs with peace of mind built in.
Behind every fast, stable product is infrastructure that’s configured correctly, monitored continuously, and maintained proactively. Without that, small issues turn into downtime, frustrated users, and lost trust.
Hosting and support are not afterthoughts. They are what keep your product usable every single day.
We don’t just host software.
We keep it alive.
hosting & support aspects
We follow a structured, proactive hosting and support approach that ensures uptime, security, and performance long after launch.
Infrastructure Review
We assess your current hosting setup, application architecture, and risk points to understand what needs improvement or stabilization.
Environment Setup & Optimization
We configure cloud infrastructure tailored to your software, focusing on scalability, security, and performance from day one.
Monitoring & Alerting
We set up 24/7 uptime and performance monitoring so issues are detected immediately, often before users notice.
Security & Update Management
We apply regular security patches, framework updates, and vulnerability scans to keep your software protected and compliant.
Backups & Recovery Planning
We implement automated daily or hourly backups and test recovery processes to ensure fast restoration when something goes wrong.
Ongoing Support & Performance Tuning
We provide direct access to developers, handle issues as they arise, and continuously optimize speed, reliability, and stability.
Why Vindbaar Is the Right Home for Your Software
Most teams focus on the build. We stay for what comes after.
Hosting, uptime, and support are part of the product, not optional extras. We don’t deploy and disappear. We monitor, maintain, and improve continuously.
What to Expect After Onboarding
Initial audit
We review your current setup and identify risks or gaps.
Migration or setup
If needed, we move your application with zero downtime.
Monitoring and backups
Alerts, reporting, and backups are set up immediately.
Security hardening
Updates, patches, and compliance checks are applied.
Fully supported
Your software is monitored, secured, and ready to scale.
- Do you worry about downtime after launch?
- Are security updates easy to forget or delay?
- Do performance issues show up too late?
- Does support feel disconnected from the actual product?
What Makes Us Different
We own the infrastructure and fix issues directly
We communicate clearly without technical runaround
We act proactively, not reactively
We’re accountable to real SLAs and real people
Your users don’t care when something was built.
They care that it works today.
We host your software on robust cloud infrastructure tailored to your needs. This includes professionally managed environments on AWS, Azure, or DigitalOcean, chosen for performance, reliability, and scalability.
We handle:
Server provisioning and configuration
Auto-scaling for traffic spikes
Performance tuning
SSL and certificate management
Storage and database optimisation
You never need to worry about server configurations or cloud decisions. We manage everything behind the scenes and explain it clearly when you need visibility.
When issues arise, you need answers, not generic tickets.
Our SLAs provide guaranteed response times and direct access to developers who understand your system. You’re not routed through a call center. You speak directly with the people responsible for your platform.
Critical issue during business hours?
We respond within agreed timeframes, often faster.
Support stays human, clear, and accountable.
Our monitoring systems check your application every minute, around the clock.
If performance drops, errors appear, or uptime is affected, we’re alerted immediately. In many cases, issues are resolved before users even notice.
This constant monitoring acts as an early warning system connected directly to people who can act, not just notify.
Security is not a one-time setup. It’s ongoing maintenance.
We continuously:
Apply security patches and framework updates
Scan for vulnerabilities
Monitor dependencies and conflicts
Maintain GDPR-aligned data handling practices
Your software stays protected, current, and compliant without becoming outdated or exposed.
Trust starts at the URL.
We manage DNS records, SSL certificates, and secure connections to ensure your software is always reachable and protected. Certificates auto-renew, HTTPS stays intact, and users never encounter security warnings.
You don’t need to track expirations or configurations. It’s handled.
Even with solid systems, failures can happen.
We set up automated daily or hourly backups stored in secure, redundant environments. In the event of accidental deletion, bugs, or infrastructure issues, we restore your system quickly with minimal disruption.
Backups aren’t just stored.
They’re part of a tested recovery plan.
Slow software loses users.
We continuously optimise performance to keep your application fast and responsive. This includes server tuning, caching strategies, database optimisation, and monitoring Core Web Vitals where applicable.
Whether you have ten users or ten thousand, your product stays smooth and reliable.
Great Products Deserve Dependable Support
Your software won’t run itself. But with the right partner, it can feel like it does.
Let Vindbaar host, monitor, and protect your product so you can focus on growth.
Get in touch and let’s build the infrastructure your product needs to thrive.
Frequently Asked Questions
If you can’t find answers to your questions below,
feel free to contact us. We’ll get back to you shortly.
Managed hosting includes cloud infrastructure setup, server management, monitoring, security updates, backups, and performance optimisation. We handle the technical operations so your software stays online, fast, and secure.
Yes. We host applications on AWS, Azure, and DigitalOcean, depending on your product’s requirements and growth plans.
You get direct access to developers who know your system. There’s no call center, no scripted replies, and no handoffs. Support is handled by people who can act immediately.
Response times are defined in your Service Level Agreement. Critical issues are handled within guaranteed timeframes, often faster.
We apply regular security patches, monitor vulnerabilities, manage SSL certificates, and keep dependencies up to date to maintain a secure environment.
Yes. We set up automated daily or hourly backups stored in secure, redundant locations and maintain recovery procedures to restore your system quickly if needed.
Absolutely. Infrastructure is designed to scale with traffic, storage, and performance needs so your software remains reliable as demand increases.